This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unified folders disappear from favorite folders after restarting. Is this a bug?

  • 4 replies
  • 1 has this problem
  • Last reply by Zude

more options

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

Hiya, I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug. The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture. So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?
Attached screenshots

Chosen solution

I found a work around, for anyone interested.

In the menu, under File > New > Saved Search, you can create a new Saved Search, which acts pretty much as a virtual inbox. I selected all my inboxes, put it under Local Folders, and then I can favorite it and it works just like what I had in mind.

Thunderbird really has a lot of functionality 😄

Read this answer in context 👍 1

All Replies (4)

more options

The bug, in my opinion, is showing them at all in favorites. I say this because unified folder aren't folders but a virtual collection of folders. My suggestion is to include both favorite folders and unified folders for the same result.

Helpful?

more options

david said

The bug, in my opinion, is showing them at all in favorites. I say this because unified folder aren't folders but a virtual collection of folders. My suggestion is to include both favorite folders and unified folders for the same result.

Thanks for the reply. I was worried someone might say this.

When I use the unified folders tab as a whole though it also includes many other unified folders I do not need to see.

Is there a way to hide them?

After a lot of puzzling, I found a way to display only show the unified folders I want to see, by adding this code to userChrome.css:

/* Selects all of the top-level tabs of the unified folders inbox and hides them */ .sidebar-panel-scroll .unselectable:nth-child(1) > ul > li {

   display: none;

}

/* Selects the specific folders to display */ .sidebar-panel-scroll .unselectable:nth-child(1) li[title^="Inbox"], .sidebar-panel-scroll .unselectable:nth-child(1) li[title^="Drafts"], .sidebar-panel-scroll .unselectable:nth-child(1) li[title^="Sent"] {

   display: list-item;

}

But it's a rather complex workaround 😅 I think it'd be nicer to have the option to add unified inboxes to favorites (and to keep them there!). Cause if they're not supposed to be there, it's a bug that they do appear there.

Looks like this:

Helpful?

more options

Chosen Solution

I found a work around, for anyone interested.

In the menu, under File > New > Saved Search, you can create a new Saved Search, which acts pretty much as a virtual inbox. I selected all my inboxes, put it under Local Folders, and then I can favorite it and it works just like what I had in mind.

Thunderbird really has a lot of functionality 😄

Helpful?

more options

Michel said

I found a work around, for anyone interested. In the menu, under File > New > Saved Search, you can create a new Saved Search, which acts pretty much as a virtual inbox. I selected all my inboxes, put it under Local Folders, and then I can favorite it and it works just like what I had in mind. Thunderbird really has a lot of functionality 😄

Did this too, thanks!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.