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TB Freezing when trying to delete older messages in Trash

Earl-Karen Bennett
Earl-Karen Bennett
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Using TB v 128.2.3esr 32-bit. Routinely have been able to delete older items from Trash folder. Starting today though, I scroll to the bottom of the folder to see the older items. TB then freezes, not responding to anything I click on. Right click on task bar icon and close the program - which reports the issue to Microsoft. Am able to permanently delete more recent items in the Trash folder. Any suggestions would be appreciated.

Using TB v 128.2.3esr 32-bit. Routinely have been able to delete older items from Trash folder. Starting today though, I scroll to the bottom of the folder to see the older items. TB then freezes, not responding to anything I click on. Right click on task bar icon and close the program - which reports the issue to Microsoft. Am able to permanently delete more recent items in the Trash folder. Any suggestions would be appreciated.

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Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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How many messages in Trash folder?

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Earl-Karen Bennett
Earl-Karen Bennett Question owner
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Folder says 603. Can easily select a set from the most recent entries (top of the folder) and can permanently delete them. Scroll to the bottom to get to the older entries and the program freezes up. It's been working, just started to freeze up yesterday. Thanks for your thoughts!

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