This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mot passe principal oublié

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Wayne Mery

more options

Impossible recevoir mails car mot de passe principal oublié

Impossible recevoir mails car mot de passe principal oublié

All Replies (2)

more options

Thunderbird does not keep a copy of the Master (Primary) password. If you have forgotten it, the following steps should work. All account passwords will then need to be reentered.

Choose Tools -> Developer Tools > Error Console, paste the expression: 

openDialog("chrome://pippki/content/resetpassword.xhtml")

  and press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key. When prompted, press the Reset button. 

https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it

Helpful?

more options

Si vous n'avez pas bien communiquer en anglais, s'il vous plaît utiliser geckozone - http://forums.mozfr.org/viewforum.php?f=4

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.