This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to safely delete pending crash reports (~/.mozilla/firefox/Crash\ Reports/)

  • 3 replies
  • 70 have this problem
  • 2 views
  • Last reply by Al

AnonymousUser
AnonymousUser
more options

How to delete crash reports. firefox never manages to send them, they just accumulate. In about:crashes it complains about no reports being send when pressing the delete button

This happened

Not sure how often

== ever

How to delete crash reports. firefox never manages to send them, they just accumulate. In about:crashes it complains about no reports being send when pressing the delete button == This happened == Not sure how often == ever

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can remove those reports from the ~/.mozilla/firefox/Crash Reports directory without any problems.

ELARCI
ELARCI
more options

nice:) thanx!

Al
Al
more options

My laptop and my desktop computers have both begun (since late last year) to stall with cpu usage in task manager usually at 100%. I have all the latest updates for XP. Firefox and I.E. and every time I power up or restart one of the computers I get popup windows for Adobe or some other application with an update request. I have Norton 360 on both systems.

The other night I started searching through the systems (in New Jersey, instead of getting ready to leave for Wisconsin- where I am now) and found \Application Data\Mozilla\Firefox\Crash Reports\pending with constant (many times each minute now) and the file, which I deleted at around 12:24 (just after midnight) when it had almost 301,000 files ("crash dump file" and "EXTRA file") was around 3 GB!!!

It is now almost 7 MB and around 500 files!!!

What is wrong?

Al Arroyo

veronaa@eartrhlink.net