Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not open secure websites anymore.

  • 2 replies
  • 49 have this problem
  • 11 views
  • Last reply by cor-el

more options

When I try to enter a secure website, this message pops up asking me for a password: "Please enter the master password for the FIPS 140 Cryptographic, Key and". None of my passwords work.

In the advanced encryption tab, I have both "Use SSl 3.0" and "Use TLS 1.0" checked.

When I try to enter a secure website, this message pops up asking me for a password: "Please enter the master password for the FIPS 140 Cryptographic, Key and". None of my passwords work. In the advanced encryption tab, I have both "Use SSl 3.0" and "Use TLS 1.0" checked.

All Replies (2)

more options

Disable FIPS: Tools > Options > Advanced > Encryption: Certificates > Security Devices --- Menu differences: Windows: Tools > Options - Mac: Firefox > Preferences - Linux: Edit > Preferences

more options

i unable to https sites in mozilla firefox