This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

video doesn't load properly or finish its loading on youtube and any other site even with flash plug ins

  • 1 reply
  • 21 have this problem
  • 9 views
  • Last reply by cor-el

more options

everytime i try to watch a video on youtube or other movie site. the video doesn't finish its loading. it loads but just half.

This happened

Every time Firefox opened

== i updated my flash player

everytime i try to watch a video on youtube or other movie site. the video doesn't finish its loading. it loads but just half. == This happened == Every time Firefox opened == i updated my flash player

All Replies (1)

more options

Probably not related to your question, but your plugins list shows outdated plugin(s) with known security and stability risks.

#Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper) 

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE) --- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems