Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox header, "About Firefox", bookmarks, and tab titles are all in gibberish (although page contents are displayed fine). I have a screenshot of this.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by tianlian

more options

Fresh installs of Firefox sometimes presents users with jumbled text. A screen shot would probably be the best way to show what I mean. I've searched in the knowledge database for something similar to this and I can verify that it has nothing to do with the font as this occurs inconsistently for different uses.

Here's what it looks like: http://i51.tinypic.com/rwi2cx.png

Fresh installs of Firefox sometimes presents users with jumbled text. A screen shot would probably be the best way to show what I mean. I've searched in the knowledge database for something similar to this and I can verify that it has nothing to do with the font as this occurs inconsistently for different uses. Here's what it looks like: http://i51.tinypic.com/rwi2cx.png

Modified by tianlian

All Replies (2)

more options

It can still be a problem with a corrupted font cache.

You can do a check for corrupted fonts and other font issues:

If you have Mac OS X 10.6 (now Leopard) then also see:

more options

Thanks for your reply,

I did check the font book and there were a couple duplicates that Microsoft Office put in, however, these machines are all freshly loaded from an Instadmg image that's never been booted. Do you know what font Firefox uses for it's tab titles? Even the 'About Firefox' text was jumbled up which I've never seen before.

I thought it was originally because I was trying to manage Firefox bookmarks by modifying the Application itself (the default preferences) but I've since stopped doing it that way and started using the CCK tool but apparently I'm still getting these issues.