This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do empty boxes show up instead of text on many web pages?

  • 2 replies
  • 24 have this problem
  • 15 views
  • Last reply by jenmardunc

more options

Several months ago we started having trouble on our Mac OS X desktop computer with Firefox. On many web pages, including the Firefox Support home page, I see empty boxes instead of text. The boxes do not have any letters in them. If I copy and paste the boxes into MS Word it translates them into text, but not on the web page.

Several months ago we started having trouble on our Mac OS X desktop computer with Firefox. On many web pages, including the Firefox Support home page, I see empty boxes instead of text. The boxes do not have any letters in them. If I copy and paste the boxes into MS Word it translates them into text, but not on the web page.

Modified by jenmardunc

Chosen solution

You can do a check for corrupted fonts and other font issues:

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

You can do a check for corrupted fonts and other font issues:

more options

Thanks! I validated/removed fonts using fontbook and downloaded FontNuke. So far all pages I've visited look correct! Thanks, again!