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Open a new tab does not work in version 3.6.15 on Windows Vista Home SP1

  • 3 replies
  • 18 have this problem
  • 1 view
  • Last reply by wc.smith

wc.smith
wc.smith
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Since upgrading to 3.6.15 the open a new tab button (little + symbol) does not work. Right-clicking on the button does bring up the pop-up menu and you can select open a new tab, but the button itself does not work with a left click.

Thanks,

Warren

Since upgrading to 3.6.15 the open a new tab button (little + symbol) does not work. Right-clicking on the button does bring up the pop-up menu and you can select open a new tab, but the button itself does not work with a left click. Thanks, Warren

All Replies (3)

TonyE
TonyE
  • Moderator
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Do you have the Ask toolbar? That add-on is known to cause this problem for some, if you have the Ask toolbar uninstall it and new tabs should work again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

wc.smith
wc.smith Question owner
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Well I don't have the ASK toolbar loaded but as it turns out PC Tools makes a toolbar "Browser Defender" that was causing the problem.

Thanks,

Warren