This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just upgraded to 3.6.16, Running OS 10.6.7 on a MacBook Pro. As soon as I upgraded Firefox I cannot log onto eBay without Firefox quitting. I disabled all my plugins, it still happens. Can I return the the previous version of Firefox? Help

graystranger
graystranger
more options

I don't have much to add. I open Firefox 3.6.16, log on to my eBay account, and either immediately or very soon after my account opens Firefox quits. It has been about 12 times in a row. I rebooted my computer and restarted Firefox, I disabled all my plugins. Nothing lets Firefox run with me logged into my eBay account.e: 2

I don't have much to add. I open Firefox 3.6.16, log on to my eBay account, and either immediately or very soon after my account opens Firefox quits. It has been about 12 times in a row. I rebooted my computer and restarted Firefox, I disabled all my plugins. Nothing lets Firefox run with me logged into my eBay account.e: 2

All Replies (1)

Planet_tech_x
Planet_tech_x
more options

You will need to clear any Font conflicts. This has resolved this issue for most users.

Refer to Apple here to assist with resolving font issues within Font Book

http://docs.info.apple.com/article.html?path=FontBook/2.2/en/5285.html

follow this links advice and resolve all font book issues... Start by performing Resolve Duplicates on any fonts flagged by the yellow triangle or any red circle X font issues and see if that clears your issues.

Enjoy.