This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox take 20 seconds to either load or unload? No telephone or chat help is available from Mozilla. Can anyone here help? Chrome and IE open within a second or two. Thanks, - Chicotee

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by Ryan

Chicotee
Chicotee
more options

Firefox 4.0 takes about 20 seconds to load and unload. The previous version did not. Can you help make it work correctly? Thanks, Chicotee

Firefox 4.0 takes about 20 seconds to load and unload. The previous version did not. Can you help make it work correctly? Thanks, Chicotee

All Replies (1)

Ryan
Ryan
more options

Chat help is available please see https://support.mozilla.com/en-US/kb/ask.