This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just installed Firefox 5.1 in English (I used to have Firefox in German. The new Firefox won't store my user names and passwords any more.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

Emerald60
Emerald60
more options

I have the correct password settings (made on the Security tab) but Firefox only knows the user names and passwords that I stored while using the German version. Anything I've entered since installing the English version does not get stored. Do you know why this is?

Many thanks

I have the correct password settings (made on the Security tab) but Firefox only knows the user names and passwords that I stored while using the German version. Anything I've entered since installing the English version does not get stored. Do you know why this is? Many thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"