This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

close Firefox, restart it says firefox can not start - already running, tried deleting the parent.lock it doesn't exist. I try to turn off my computer it says WidgiBho needs to close, I tell it to close but computer never shuts down

  • 2 replies
  • 22 have this problem
  • 18 views
  • Last reply by Ponyprint

Ponyprint
Ponyprint
more options

close Firefox, restart it says firefox can not start - already running, tried deleting the parent.lock it doesn't exist. I try to turn off my computer it says WidgiBho needs to close, I tell it to close but computer never shuts down

close Firefox, restart it says firefox can not start - already running, tried deleting the parent.lock it doesn't exist. I try to turn off my computer it says WidgiBho needs to close, I tell it to close but computer never shuts down

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to wait a bit longer before restarting Firefox to give Firefox more time to close down completely?

See "Hang at exit":

Ponyprint
Ponyprint Question owner
more options

Yes I have waited a few hours and it still doesn't help.