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Firefox crashes - No crash dump file

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  • Last reply by scollins

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For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not. It always comes up with an error that states: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file.

I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error. I've also uninstalled and reinstalled Firefox, yet nothing has helped at all. I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer. I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be. As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's. I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue. I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.

For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not. It always comes up with an error that states: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file. I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error. I've also uninstalled and reinstalled Firefox, yet nothing has helped at all. I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer. I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be. As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's. I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue. I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.

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Has anyone figured this out? I'm stuck using Opera and IE 9 and am having an extremely hard time developing my sites. Please help with this issue.