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This thread was archived. Please ask a new question if you need help.

firefox won't open google+

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

Mari Adkins
Mari Adkins
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i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Mari Adkins
Mari Adkins Question owner
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i've done all that. i did all that before i did anything else.

https://support.mozilla.com/en-US/questions/892635#answer-270123

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please continue in the other thread.

I will lock this thread to avoid confusion and repeating steps.