Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lost back button and all other settings as well. no firefox symbol showing

  • 2 replies
  • 29 have this problem
  • 6 views
  • Last reply by marykreed

marykreed
marykreed
more options

I have lost the toolbar. No back or forward button, no home icon, not even the firefox arrow at left top, yet I am connected

I have lost the toolbar. No back or forward button, no home icon, not even the firefox arrow at left top, yet I am connected

Chosen solution

Possibly you are in Full Screen mode toggle out or in with "F11".

If not in Full Screen mode (for example you can resize window by moving window borders), make sure you have your toolbars selected.

  1. Use "Alt+V" to bring up the View menu
  2. Toolbars
  3. Select "Navigation Bar"

Once you have your navigation bar back , if you have a problem with Back/Forward buttons mentioned see /questions/897008

Read this answer in context 👍 15

All Replies (2)

David McRitchie
David McRitchie
more options

Chosen Solution

Possibly you are in Full Screen mode toggle out or in with "F11".

If not in Full Screen mode (for example you can resize window by moving window borders), make sure you have your toolbars selected.

  1. Use "Alt+V" to bring up the View menu
  2. Toolbars
  3. Select "Navigation Bar"

Once you have your navigation bar back , if you have a problem with Back/Forward buttons mentioned see /questions/897008

marykreed
marykreed Question owner
more options

THANK YOU. USING ALT+V AND SELECTING NAVIGATION BAR SOLVED MY PROBLEM.