Have installed latest version of Firefox but web pages keep stating I am running old version no longer supported
I keep downloading and installing latest version (8) of Firefox. The browser states I have Firefox 8. However, on Google Mail and some other websites I get a message stating I am running an out of date unsupported version of Firefox.
Chosen solution
The article says to reset the following, which you included as having:
- general.useragent.extra.microsoftdotnet (first bulleted item under 1.)
- general.useragent.override (Comment: this is most likely the one causing you the problem)
NOTE: restart Firefox after resetting those items.
Those are both shown as "1. If they exist, you may also need to reset:" following item 3. (that 1. should be a 4.; that is an error in the formatting of the article.)
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All Replies (4)
You may need to reset your user agent as outlined in the article below.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
I do not have those options appearig. I have: general.useragent.compatMode.firefox;false general.useragent.extra.microsoftdotnet;( .NET CLR 3.5.30729) general.useragent.locale;en-GB general.useragent.override;Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.16; .NET CLR 3.0; ffco7) Gecko/2009120208 Firefox/3.0.16
Chosen Solution
The article says to reset the following, which you included as having:
- general.useragent.extra.microsoftdotnet (first bulleted item under 1.)
- general.useragent.override (Comment: this is most likely the one causing you the problem)
NOTE: restart Firefox after resetting those items.
Those are both shown as "1. If they exist, you may also need to reset:" following item 3. (that 1. should be a 4.; that is an error in the formatting of the article.)
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Modified by SafeBrowser
Reset all the general.useragent. prefs that are bold and say user set.
type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox