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Using Windows Life or Hotmail, when attaching a file it crashes. Using Firefox 9.01. Please advise how to correct.

  • 1 reply
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  • Last reply by Hasan

lynnemccaskill
lynnemccaskill
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Recently when using Windows Live or Hotmail, when I try to attach a file it crashes. I am using Firefox 9.01. These are not big files. I need this feature for work. It happens about 90% of the time. If I close Firefox and start again, I can sometimes attach a file, and then the next time it will crash.

Error says plugin-container.exe has encountered a problem and needs to close. Then another window opens and says - The Silverlight plugin crashed.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Recently when using Windows Live or Hotmail, when I try to attach a file it crashes. I am using Firefox 9.01. These are not big files. I need this feature for work. It happens about 90% of the time. If I close Firefox and start again, I can sometimes attach a file, and then the next time it will crash. Error says plugin-container.exe has encountered a problem and needs to close. Then another window opens and says - The Silverlight plugin crashed. ''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''

Modified by Chris Ilias

All Replies (1)

Hasan
Hasan
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Perform the suggestions mentioned in the following articles:

-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox

Check and tell if its working.