This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I open the setup.exe file to install newer verion of Firefox?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Hasan

more options

I am using firefox 3.6.25. When I try to download and install the latest version a dialog box opens with the option to "save' or "cancel". There is no option to "open" the executable file.

I am using firefox 3.6.25. When I try to download and install the latest version a dialog box opens with the option to "save' or "cancel". There is no option to "open" the executable file.

Chosen solution

-> How to install Firefox on Windows

Check and tell if its working.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

-> How to install Firefox on Windows

Check and tell if its working.