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I am unable to login to my Google Adwords account, when I click the Google help link it returns an error, when I call their support they push me to install Chrome. I am running the latest FF version, is there a fix for this?

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  • Last reply by cor-el

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I am running the latest version of Firefox. Google keeps asking me to register, but I am already registered. Their page offers no login for existing users, just a new registration. If I input my account information, it says I cannot register an account because the email is already registered. When I click on the help link, it goes to an error page, but I do not think it is a server error. When I call their support number they try to flip me to use Chrome and say its an error with Firefox. No problem with IE.

I am running the latest version of Firefox. Google keeps asking me to register, but I am already registered. Their page offers no login for existing users, just a new registration. If I input my account information, it says I cannot register an account because the email is already registered. When I click on the help link, it goes to an error page, but I do not think it is a server error. When I call their support number they try to flip me to use Chrome and say its an error with Firefox. No problem with IE.

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Try clearing your cache, to clear the cache Instructions here. Then, try going to Google Accounts. If there is currently an account singed in, sign out, then back in. After that, try going to Google Adwords.

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