This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

print (&preview) only prints small portion of page

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by jeth

jeth
jeth
more options

When I use print preview, I see only a small portion of the upper left hand corner of the page, and if I try and print, that's exactly what prints.

I can scale down smaller to see the entire page, but it is still displayed in that small corner, and when printed is also reduced in size.

When I use print preview, I see only a small portion of the upper left hand corner of the page, and if I try and print, that's exactly what prints. I can scale down smaller to see the entire page, but it is still displayed in that small corner, and when printed is also reduced in size.

Modified by jeth

Chosen solution

Thanks for response.

I should have added that I had tried that reset you suggested earlier, and now that entry isn't there any more. But it didn't help.

Then, just now I tried the third suggestion in the list. Everything was as it should be, right sized paper, no multiple pages/sheet, etc.

BUT, without changing anything, when I went back to try it again, it seems to be fixed.

I'm a little more confused, but I'll take a win no matter how I get it.  ;-)

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Could you try resetting the printer settings saved in Firefox's preferences? The steps are listed in #1 in this article: http://kb.mozillazine.org/Problems_printing_web_pages

Does that help?

Note: please check for preferences similar to paper width and paper height.

Modified by jscher2000 - Support Volunteer

jeth
jeth Question owner
more options

Chosen Solution

Thanks for response.

I should have added that I had tried that reset you suggested earlier, and now that entry isn't there any more. But it didn't help.

Then, just now I tried the third suggestion in the list. Everything was as it should be, right sized paper, no multiple pages/sheet, etc.

BUT, without changing anything, when I went back to try it again, it seems to be fixed.

I'm a little more confused, but I'll take a win no matter how I get it.  ;-)