This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Personas not working

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by SClauther

more options

Ever since Firefox 9, Personas has not been working for me. Instead of the usual Personas menu, I get this. I tried uninstalling and reinstalling Personas, but that has not helped me at all.

Ever since Firefox 9, Personas has not been working for me. Instead of the usual Personas menu, I get [https://www.facebook.com/photo.php?fbid=10100176161682560&set=a.10100176161048830.2316496.18912049&type=3 this]. I tried uninstalling and reinstalling Personas, but that has not helped me at all.

Modified by SClauther

All Replies (4)

more options

I can't access that link: This content is currently unavailable

Can you attach the image to a reply in this thread (you can't in the first post)?


Are you using the default theme?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Here is the image. And yes, I am currently using the default theme.

more options

Does it work better if you disable all other extensions?

more options

No, that did not solve the problem.