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Enter not working in search bar and cannot access add-ons or Help

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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I can't press enter or press the magnifying glass in the search bar. I also cannot see my add-ons. When I click add-ons in the menu nothing happens. The keyboard shortcut does nothing. Same with Help and Troubleshooting.

I can't press enter or press the magnifying glass in the search bar. I also cannot see my add-ons. When I click add-ons in the menu nothing happens. The keyboard shortcut does nothing. Same with Help and Troubleshooting.

All Replies (2)

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Hi,

Please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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Try:

Try to delete search.sqlite and search.json in the Firefox Profile Folder.

Do you still see the default search engines in the searchplugins folder in the Firefox program folder?

Also check the attributes of the searchplugins folder and make sure that the folder is not hidden or read-only.

See also: