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Firefox crashes when closing.

  • 2 replies
  • 6 have this problem
  • 3 views
  • Last reply by galvonico

galvonico
galvonico
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From latest crash report

  • Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

Started after latest two updates (15.0.1).

From latest crash report * Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC Started after latest two updates (15.0.1).

Chosen solution

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade to Flash 11.2 or 10.3
galvonico
galvonico Question owner
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I am sorry for the late answering.

Thanks for helping me, cor-el. I have downgraded Flash and it seems everything is ok now. : ))