This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

Aaron Kelly
Aaron Kelly
more options

I've got a recurring crash that's happening when I launch nightly 64 bit. I'm running win7 with all the latest updates. This OS was just installed about a week ago and nightly worked fine for several days as it had prior to the OS reinstall. I've completely removed nightly, deleted all references I could find in the registry and user profile directories before reinstalling to no avail.

Same problem when launching in safe mode.

I've got a recurring crash that's happening when I launch nightly 64 bit. I'm running win7 with all the latest updates. This OS was just installed about a week ago and nightly worked fine for several days as it had prior to the OS reinstall. I've completely removed nightly, deleted all references I could find in the registry and user profile directories before reinstalling to no avail. Same problem when launching in safe mode.

Chosen solution

Fixed by updating with information found here: https://bugzilla.mozilla.org/show_bug.cgi?id=795594

Read this answer in context 👍 0

All Replies (1)

Aaron Kelly
Aaron Kelly Question owner
more options

Chosen Solution

Fixed by updating with information found here: https://bugzilla.mozilla.org/show_bug.cgi?id=795594