Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

type in word in search bar and search will not respond to any command

  • 1 reply
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

JasonClydeKerchenko
JasonClydeKerchenko
more options

I can type in a word in search bar but the search bar will not respond. I can type in an address in in address bar but firefox will not respond to it. But I can go to my history and access the internet that way. I can access firefox online help also. This just happened in the middle of a search. Never had any problem for years with firefox. Tried re-loading firefox many times. Tried suggested mal-ware removal. Nothing helped. Tried everything online help suggested but nothing helped. Thanks for your help.

I can type in a word in search bar but the search bar will not respond. I can type in an address in in address bar but firefox will not respond to it. But I can go to my history and access the internet that way. I can access firefox online help also. This just happened in the middle of a search. Never had any problem for years with firefox. Tried re-loading firefox many times. Tried suggested mal-ware removal. Nothing helped. Tried everything online help suggested but nothing helped. Thanks for your help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the search.json file and a possible search.sqlite file in the Firefox Profile Folder.

If you do not keep changes after a restart then see:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Modified by cor-el