Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox lost bookmarks when updating. Was using os 10.4.11

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

Yaryarlo
Yaryarlo
more options

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which Mac OS X version and which Firefox version are you currently using?

Yaryarlo
Yaryarlo Question owner
more options

os 10.8.2 Firefox 17.0.1

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you find a places.sqlite file in the profile folder or JSON backups in the bookmarkbackups folder?

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear