This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Moonlight 3.99.0.3 incompatible and disabled in (mozilla) fx18.02

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by John99

more options

Clean profile. All plugins disabled. Only extensions

  • Global Menu bar & Ubuntu mods
  • The one I am trying to use Moonlight
  • The Mozilla troubleshooter

To test using

that does nothing and offers to download silverlight. (IIRC it will then redirect to a moonlight download) This is to be expected of course as Moonlight is disabled

I will close this thread and continue discussion in /questions/950006after posting a screenshot.

Mods & Admins will note that if you click to edit this post you are able to observe that the troubleshhoting Information field is populated. But that information is not then visible on the left if you look at the more sytem information.

Clean profile. All plugins disabled. Only extensions * Global Menu bar & Ubuntu mods * The one I am trying to use Moonlight * The Mozilla troubleshooter To test using *http://www.microsoft.com/silverlight/iis-smooth-streaming/demo/ that does nothing and offers to download silverlight. (IIRC it will then redirect to a moonlight download) This is to be expected of course as Moonlight is disabled I will close this thread and continue discussion in [/questions/950006]after posting a screenshot. Mods & Admins will note that if you click to edit this post you are able to observe that the troubleshhoting Information field is populated. But that information is not then visible on the left if you look at the more sytem information.

Modified by John99

All Replies (1)

more options

Screenshot of disabled add-on