Since upgrade, Firefox 20 and Adobe flash player 11 eat up all my CPU when playing streaming video
Win7 64 bit Firefox20 Adobe flashplayer 11 plugin
when streaming, Task Manager notes:
Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher
plugin - container.exe*32 -- uses 40% of CPU and higher
Using 100% of CPU results in choppy video. I do not believe this heavy CPU use was not the case before I upgraded from Firefox13 and Adobe flashplayer 11. I tried downgrading but this did not seem to make a difference.
Thanks for any help.
Modified by NoahSUMO
Chosen solution
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
All Replies (4)
Chosen Solution
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
Jscher2000,
I have added a new thead for the crash problem here:
https://support.mozilla.org/en-US/questions/971552
The reason behind trying to unhide my files and folders was because I was unable to find my sessionstore.js - in order to back it up. I know which folder to look for it in, but I am bothered that all attempts to unhide it are not working. I even searched *js* in the firefox profiles directory, and I know it is there, and windows explorer wont 'find' it.
I am more concerned about the crashing at this point though, so it's not an issue about not finding that file so much - but any help with the crashing would be great !
thanks, matt
Modified by mnalep
corel,
I have added a new thead for the crash problem, and the crash reports here:
https://support.mozilla.org/en-US/questions/971552
I also 'allowed' the troubleshooter to run, and that program loaded up a lot of other detail the lower data entry box, and then I 'posted question' - but I don't see all that troubleshooting information in my question posting....is that the way this is supposed to work?
By troubleshooting info, I mean the data that starts with -
{
"application": {
"name": "Firefox",
"version": "23.0.1",
"userAgent": "Mozilla/5.0 (Windows NT 6.0; rv:23.0) Gecko/20100101 Firefox/23.0",
"supportURL": "http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/"
},
Modified by mnalep
A very good solution from richpasco (link)
On September 3, 2013, I posted that this problem had been affecting my Windows 7 64 bit system as well: After playing a Flash video with the latest Firefox and Flash player, my CPU usage was 100% consumed by an unknown process. The only fix was to reboot, and its effects were only temporary, until playing the next flash video.
Yesterday, a routine scan by Malwarebytes Anti-Malware (MBAM) discovered, and recommended removal of, an application called Link Swift, which according to my Control Panel / Programs and Features, had been installed on 9/1/2013. I have no memory of deliberately installing it, and so I let MBAM uninstall it. Since then my system seems to behave normally again.
For more information see http://malwarefixes.com/remove-pup-optional-linkswift/
I hope this is helpful.
- Rich