This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the firefox downloader only download advertisements and not the video?

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

I downloaded the streaming video downloader ad on, but it only downloads the advertisement that plays before the video (not youtube) and not the video itself. Please help!

I downloaded the streaming video downloader ad on, but it only downloads the advertisement that plays before the video (not youtube) and not the video itself. Please help!

All Replies (2)

more options

For proper use of the add-on and support for it, contact the developers (help website) of the product.

more options

You can check for problems caused by other extensions and only leave this extension enabled.