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After replacing a hijacked homepage, Google logo no longer there, is it still Google serarch, or still hijacked?

  • 2 replies
  • 1 has this problem
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  • Last reply by kobe

Alfklost
Alfklost
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Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Chosen solution

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.

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All Replies (2)

kobe
kobe
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

kobe
kobe
more options

Chosen Solution

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.