This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to load pages in Version 23.0.1 that I could load in the previous version

  • 5 replies
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

more options

I have reinstalled version 23.0.1 but I cannot load http://www.stopyourekillingme.com/. Also some MSDN pages do not display correctly. I can load these pages in other browsers and I could load these pages correctly in Firefox in the previous version.

I have also tried the safe mode in Firefox with no good results.

The stop your killing me website gives me a "Problem Loading Page" error. Chrome and IE load it without problems.

I have reinstalled version 23.0.1 but I cannot load http://www.stopyourekillingme.com/. Also some MSDN pages do not display correctly. I can load these pages in other browsers and I could load these pages correctly in Firefox in the previous version. I have also tried the safe mode in Firefox with no good results. The stop your killing me website gives me a "Problem Loading Page" error. Chrome and IE load it without problems.

Chosen solution

Bob, Glad it is fixed.

Cached pages sometimes corrupt the loaded page, and cookies are often problematic. Remember the tips they usually work.

Thanks for posting back.

Read this answer in context 👍 0

All Replies (5)

more options

Probably coincidence, I can load the page you linked to.

Use keyboard shortcut Ctrl+F5 to refresh the page without loading cached information. If that still does not workkalco clear the cookies for that site.

Modified by John99

more options

That fixed the problem. Now I wonder how it happened...

Bob

more options

Chosen Solution

Bob, Glad it is fixed.

Cached pages sometimes corrupt the loaded page, and cookies are often problematic. Remember the tips they usually work.

Thanks for posting back.

more options

Actually, now that I am using Firefox 23.0.1 more there appeared to be several corrupt pages/cookies. So I deleted all the cookies, starting fresh.

We'll see how it goes. So far so good.

more options

You can also try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)