This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I've discovered that I can't download files in yahoo only, Gmail works ok and I can download from yahoo using Internet Explorer.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by NoahSUMO

more options

I've tried all the suggested solutions in: What to do if you can't download or save files. I can't download from Yahoo, but can from Gmail. I've tested using copies of the same file on both. Someone suggested checking malware, but I've run a scan and don't have a problem, and as I say, i can use Internet Explorer and Google Chrome. Someone asked for a screen shot, who knows why.

I've tried all the suggested solutions in: What to do if you can't download or save files. I can't download from Yahoo, but can from Gmail. I've tested using copies of the same file on both. Someone suggested checking malware, but I've run a scan and don't have a problem, and as I say, i can use Internet Explorer and Google Chrome. Someone asked for a screen shot, who knows why.

All Replies (2)

more options

Hi,

 If you are using latest version of Mozilla,and you want to download files from yahoo then you should have yahoo tool bar or other wise  you have to download a zip files from browser.
more options

Hi Patsy,

Please continue with your question here:
https://support.mozilla.org/en-US/questions/971440

That is where your request for help started. All the information about what you tried is there so you don't have to repeat yourself all over again here. Hopefully it will get solved. Thanks for your patience.