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Auto-fill will not stop filling in my sign in info

neptune1bond
neptune1bond
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When I go into my Comcast e-mail account, the username and password are now always already filled in and I want to stop it from happening. I've already tried looking at Firefox and Comcast forums to find answers to my question. I do not check the "remember me" box at the sign in window. I've already cleared my history and selected the "Everything" option, making sure that ALL boxes are checked. I've gone into "Tools>Options>Privacy>Firefox will:Use custom settings for history" and UNchecked the box labeled "Remember search and form history". I've even tried updating Firefox and when that didn't work I uninstalled Firefox and then reinstalled it. For some reason, I still go to the Comcast sign in and my username and password are automatically filled out. Can someone please help me fix this issue? What am I not doing correctly?

When I go into my Comcast e-mail account, the username and password are now always already filled in and I want to stop it from happening. I've already tried looking at Firefox and Comcast forums to find answers to my question. I do not check the "remember me" box at the sign in window. I've already cleared my history and selected the "Everything" option, making sure that ALL boxes are checked. I've gone into "Tools>Options>Privacy>Firefox will:Use custom settings for history" and UNchecked the box labeled "Remember search and form history". I've even tried updating Firefox and when that didn't work I uninstalled Firefox and then reinstalled it. For some reason, I still go to the Comcast sign in and my username and password are automatically filled out. Can someone please help me fix this issue? What am I not doing correctly?

Chosen solution

hello, you can remove saved passwords in firefox > options > security > view saved passwords...

Password manager - Remember, delete, change and import saved passwords in Firefox

Read this answer in context 👍 3

All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

hello, you can remove saved passwords in firefox > options > security > view saved passwords...

Password manager - Remember, delete, change and import saved passwords in Firefox

the-edmeister
the-edmeister
  • Moderator
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Try clearing your cookies for the Comcast domain.
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

See the screenshot.

Modified by the-edmeister

neptune1bond
neptune1bond Question owner
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I did both of the things suggested and it has fixed the problem. Thank you both very much! :D