This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Old computer broke down, didn´t synchronize the latest bookmarks

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

A few days ago my old computer broke down and I am currently using a spare computer for the time being. I used Firefox sync on my old computer and on the spare one before the old one crashed. Still the latest bookmarks from my old computer are now missing on the spare computer (it´s actually 4 or 5 months of bookmarks... so quite a lot is missing). I can´t access any data on my old computer so I tried to reinstall firefox and reconnect to the sync server but the latest bookmarks are still missing.

Is there any way to get the lost bookmarks back?

Thanks in advance for any advice!

A few days ago my old computer broke down and I am currently using a spare computer for the time being. I used Firefox sync on my old computer and on the spare one before the old one crashed. Still the latest bookmarks from my old computer are now missing on the spare computer (it´s actually 4 or 5 months of bookmarks... so quite a lot is missing). I can´t access any data on my old computer so I tried to reinstall firefox and reconnect to the sync server but the latest bookmarks are still missing. Is there any way to get the lost bookmarks back? Thanks in advance for any advice!

All Replies (4)

more options
more options

Hello,

Sorry to hear about the computer breaking down. Are you able to access the hard-drive of the old computer? Was it a Windows machine? If so, you can locate the bookmarks on the hard-drive of the machine, by following the below mentioned instructions.

  1. Locate the profile folder of Firefox on the old hard-drive by following these instructions Location of profile data
  2. In the bookmarkbackups directory, copy the bookmarks-YYYY-MM-DD.json to your new machine on a different directory
  3. Restore the bookmarks by following the instructions in this article Restore backups
  4. This link from SUMO might also be helpful for you Copy and restore bookmarks

If the hard-drive is not accessible, then it will be difficult to access the bookmarks, if the synch was not enabled. Do you remember when the last synch happened?

Hope this helps.

more options

Hello again,

thanks for your replies!

@iamjayakumars: I already tried to remove and reconnect twice, but it didn´t work. My guess is, that the latest bookmarks hadn´t been uploaded to the sync server before the old computer crashed.

@gnittala: Unfortunately I can´t access anything on my old computer. I sent it to Samsung for repair, but tried to run recovery before that (which delets all data, so my guess is, that nothing will be left when I get the computer back...). Actually sync was enabled. I really don´t understand, how so much is missing now -.-

Thanks again for your replies, but I think there´s no way to get tha data back after all.

more options

It might be possible to removed the hard drive from the old computer and build it in and enclosure to connect it via USB to the currently used computer.