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Can't sync

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by pumkin54

pumkin54
pumkin54
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I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

I go through the entire sync process. Pair a Device > Enter code that appears on my phone > Enter email/password/recovery key. I hit Next. Nothing happens. It just sits there as if I hadn't hit the button. I've gone through the process about six times. Hitting Next does nothing.

Chosen solution

hello pumkin54, can you try it while you're running firefox in safemode?

Diagnose Firefox issues using Troubleshoot Mode

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hello pumkin54, can you try it while you're running firefox in safemode?

Diagnose Firefox issues using Troubleshoot Mode

pumkin54
pumkin54 Question owner
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I tried a few more times, restarted Firefox a couple of times. It finally just worked for no reason at all. So I got synced finally. I still don't know why I was having that problem though. Thank you for trying to help!