Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

none of my web browsers will open certain websites like soundcloud.com

  • 2 replies
  • 3 have this problem
  • 18 views
  • Last reply by antbanister

more options

I am running windows 7 premium on a desktop pc. I have a number of other PC's in the home and this problem does not occur on the others. I have an XP partition on this machine and it does not have the same problem either. I can connect to most websites, but there are certain ones I cannot connect to. I tried using an annonymizer website and that allowed me to connect, but Soundcloud does not allow annonymous use.

this is the errror - The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I have tried turning off my firewall and anti virus, lowered my website security to none, reset and cleared cache and cookies. Frustratingly some of the sites I have searched that may have a solution also don't load.

I am running windows 7 premium on a desktop pc. I have a number of other PC's in the home and this problem does not occur on the others. I have an XP partition on this machine and it does not have the same problem either. I can connect to most websites, but there are certain ones I cannot connect to. I tried using an annonymizer website and that allowed me to connect, but Soundcloud does not allow annonymous use. this is the errror - The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I have tried turning off my firewall and anti virus, lowered my website security to none, reset and cleared cache and cookies. Frustratingly some of the sites I have searched that may have a solution also don't load.

Chosen solution

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

thanks for your help, it was peerblock, I had no idea it would stop so many sites and forgot it was running. Sorry to waste your time. I did however find quite a lot of crap that needed cleaning up anyhow.