Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I load Norton tool bar / identity safe

  • 2 replies
  • 22 have this problem
  • 10 views
  • Last reply by FredMcD

more options

I did not find Norton tool bar in your list of add ons. How do I install Norton tool bar/identity safe on the firefox screen?

I did not find Norton tool bar in your list of add ons. How do I install Norton tool bar/identity safe on the firefox screen?

All Replies (2)

more options

That is because it is Norton Software. It normally comes bundled with paid for software.

You may wish to consider whether it is needed. There could well be problems every six weeks when Firefox updates, and you need to wait for the Norton software to catch up. The safe safe search feature is probably similar to what Firefox is able to do anyway

Using the Identity Safe creates a good reason for then not leaving the paid for software - seems a good marketing ploy to retain users.

If you do not already have AV software note Windows provides basic software for free

more options

Symantec claims that the problem will be corrected by updating their software via running Live Update repeatedly. Well, I have been doing that for months now. Norton linked to Win IE, and while it knows that Firefox is there, it just will not link in.