Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I increase the number of lines in a drop-down list from 20 to 36 to cover A-Z and 0-9 for password characters

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by canddski

more options

I would like the ability to increase the number of lines in a drop down list. Currently I get offered A - S for password character entry and need to scroll down to get access to T _ Z and 0 - 9 which is an irritating waste of time.

I would like the ability to increase the number of lines in a drop down list. Currently I get offered A - S for password character entry and need to scroll down to get access to T _ Z and 0 - 9 which is an irritating waste of time.

All Replies (2)

more options

Where is that drop-down list, on a webpage?

Please provide a screenshot of that issue.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

It is not possible to use the Snipping Tool to capture the screen. On the login page, I am requested to enter three characters from my password using drop down arrows nest to 3 boxes. I press the down arrow and it shows me A to S in a box with the option to scroll down the box to reveal T to 9. When I activate the Snipping Tool, the drop down box retracts.