Got Unresponsive script message. Whether I click on Stop script or Continue, it doesn't respond and browser has freezer. Can't even restart my iMac.
I clicked on a link and immediately got "Warning: Unresponsive script." Clicking Stop Script or Continue does not make a difference. It just froze or got hung.
I just got your email asking me to confirm the account I created with the username marlener by clicking on the link provided on the email. I clicked on it but it's not going anywhere because my Mozilla browser has frozen. Like I said, I can't even close it. I attempted to restart my iMac but it won't because it says I have to close Mozilla first.
I often get the Unresponsive script warning now that I've switched to iMac. I don't remember getting this msg too often on my Windows desktop. Is Mozilla more incompatible with iMac compared to Windows?
The screen has now turned white but the box with the warning msg is still up and I still am unable to close the browser.
The menu at the top doesn't show so there is no Help window for me to open.
Chosen solution
Hi marlener,
Did adblock plus help with the unresponsive script^ ? If not we have some basic troubleshooting steps for unresponsive scripts unresponsive scripts
Did that help?
Read this answer in context 👍 1All Replies (4)
Firefox may become very slow to respond because of badly coded JavaScript causing infinite loops on certain websites [28]. This problem can usually be cleared by closing the window or tab for that website. You can also temporarily disable JavaScript to view the problem site, but the website may not work without JavaScript. Read Firefox CPU usage for more information and also see the related article,Unresponsive Script Warning. If the web site hangs Firefox (you can't even exit Firefox) try running in Safe Mode and see if you can get an Unresponsive Script Warning. Watch the status bar and see if this frequently occurs while it mentions a specific URL. If so, try blocking that URL using a content-blocker such as Adblock Plus. The problem URL may be fetching an advertisement or side panel that you can do without. If none of this helps, try using a different browser (such as IE or Opera) or try accessing the site at another time. This might help you determine if the problem lies with Firefox, a poorly designed website, or content that changes over time, such as ads.
Chosen Solution
Hi marlener,
Did adblock plus help with the unresponsive script^ ? If not we have some basic troubleshooting steps for unresponsive scripts unresponsive scripts
Did that help?
The problem got solved when I called Apple support to find out how I can close out the browser. Turns out there's a Force Quit command (I'm new user of iMac). So far I haven't had an unresponsive script problem since then. I will apply your recommendations when the problem occurs again.
Thanks for your response.
I did not get a chance to apply your solution actually because I learned from Apple that I can close the browser via a Force Quit command. Since then the problem has not reoccured.
Thanks for your response anyway.