This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can no longer access my gmail with the firefox browser, why?

playguitar1
playguitar1
more options

I try to check my g-mail and I get a notice that says something like: firefox is no longer supported by google.

I try to check my g-mail and I get a notice that says something like: firefox is no longer supported by google.

Chosen solution

If you are running a more modern version of Firefox, it could be a setting.

Check Help > About Firefox

If that shows Firefox 27.0.1 (or another recent version), please see the following article for how to get your correct version reported to websites: How to reset the default user agent on Firefox.

Read this answer in context 👍 1

All Replies (3)

Wesley Branton
Wesley Branton
more options

According to your system details, you are using an extremely out-dated version of Firefox.
Your version is too old to run the new Google products because the technology has advanced too much.

Please update your browser to the most recent version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you meet the System Requirements (GTK+ and GLib) for the current Firefox version.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

If you are running a more modern version of Firefox, it could be a setting.

Check Help > About Firefox

If that shows Firefox 27.0.1 (or another recent version), please see the following article for how to get your correct version reported to websites: How to reset the default user agent on Firefox.