This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I change an Option for Adobe Document Applications, Firefox still handles the documents in a different way.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by trgq

more options

I have changed my Options to ask me each time what I want to do with a pdf document. It's not working. What happens each time that I click on a pdf in an email attachment or on a website is that a pop-up Windows Explorer window asks me where I want to save the file. I DON'T want to save it, just open it. I had always been presented a choice by Firefox in the past, but the Firefox box giving options to me no longer appears. I've tried to change my Options/Applications in several different ways, but doing so seems to have no effect at all. I'm using Firefox 27.0.1 on a Windows 7 OS.

I have changed my Options to ask me each time what I want to do with a pdf document. It's not working. What happens each time that I click on a pdf in an email attachment or on a website is that a pop-up Windows Explorer window asks me where I want to save the file. I DON'T want to save it, just open it. I had always been presented a choice by Firefox in the past, but the Firefox box giving options to me no longer appears. I've tried to change my Options/Applications in several different ways, but doing so seems to have no effect at all. I'm using Firefox 27.0.1 on a Windows 7 OS.

Chosen solution

hello, to change the options for pdfs go to firefox > options > applications & scroll down and define the default action for the portable document format (pdf).

View PDF files using Firefox’s built-in viewer

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hello, to change the options for pdfs go to firefox > options > applications & scroll down and define the default action for the portable document format (pdf).

View PDF files using Firefox’s built-in viewer

more options

Thank you very much for your help - it worked! When I had opened Options/Applications before, the first items that appear show six entries for "Adobe Acrobat Documents," and those are what I had changed with no results. After receiving this answer, I looked further down the list and found "portable document format," and when I changed that setting the problem was solved.