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Tags are not transferring over to other computer using same login

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by sfhowes

meschnei
meschnei
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I use two computers to access the same email account on Thunderbird. I have the same tags set up on both. For over a year now I have been able to tag an email on one computer and it will appear tagged on the other computer as well. However, just recently this has stopped happening. The tags I have applied on one computer no longer show up on the other computer. Any ideas on how to fix it?

I use two computers to access the same email account on Thunderbird. I have the same tags set up on both. For over a year now I have been able to tag an email on one computer and it will appear tagged on the other computer as well. However, just recently this has stopped happening. The tags I have applied on one computer no longer show up on the other computer. Any ideas on how to fix it?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I would look at things that interfere with mail, like anti virus and other security programs.

sfhowes
sfhowes
  • Top 10 Contributor
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If you create a new folder with one message, then tag it, does the tag appear on the other computer? Since tags are stored in the folder index files, the non-working folders may have corrupted indexes (which might be fixed by right-clicking the folder, Properties, Repair Folder). Backup first in case the Repair function misbehaves.