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Why can't I save pictures onto my computer from Facebook??

  • 1 reply
  • 1 has this problem
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  • Last reply by user669794

gemini1962jph2001
gemini1962jph2001
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My family posts pictures and I want to save to my computer but it doesn't show file as a jpg file only a document file.

My family posts pictures and I want to save to my computer but it doesn't show file as a jpg file only a document file.

All Replies (1)

user669794
user669794
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.