This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird will not accept my password. Please help

arthur75
arthur75
more options

When I tried to login to email this afternoon, it would not accept my password. I reset it, but Thunderbird won't accept either of them.

When I tried to login to email this afternoon, it would not accept my password. I reset it, but Thunderbird won't accept either of them.

Chosen solution

Are you talking about your webemail's passwords or Master Password?

Master Password:

Webmail's password:

Read this answer in context 👍 1

All Replies (1)

Diego Victor
Diego Victor
more options

Chosen Solution

Are you talking about your webemail's passwords or Master Password?

Master Password:

Webmail's password: