This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

wont tell me when have mail even though it is default email

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

it just wont tell me when mail has arrived have to open it up to get mail and it is default email address with thunderbird

it just wont tell me when mail has arrived have to open it up to get mail and it is default email address with thunderbird

All Replies (3)

more options

Amanda, do you mean that Thunderbird does not notify you about new e-mail, even when the program is running?

Is the problem similar to this one?

more options

it was the same as that but am using my isp address and yes it did work a couple of times so did what you suggested. did not work for me but will see if maybe a reboot might help. I am using Windows 8.1.

more options

unless Thunderbird is running it will not notify you of new mail. Ever!

If your expecting windows to notify you, you must use the mail app on the windows metro screen. Thunderbird is a desktop application. Not an App