We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Asked to do survey for Mozilla which turned out to be advertising, will my security be compromised?

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  • Son yanıtı yazan: slmcc

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I went in to youtube and a page came up saying congratulations I had been selected to take a survey for mozilla. There were 4 questions about which browser I use and how often I use it. When I completed the survey it said in small print down the bottom that no browser had authorised this and that it was actually an advertisment. When I went back to the first page I looked closely at the mozilla icon and realised that it was slightly different. I'm worried that I might now have a virus or that someone somewhere can now track my personal details. I looked at the other questions that have been asked but felt that mine was slightly different in that it didn't happen on the browser page and that it wasn't a legitimate survey. Many thanks for your help with this.

I went in to youtube and a page came up saying congratulations I had been selected to take a survey for mozilla. There were 4 questions about which browser I use and how often I use it. When I completed the survey it said in small print down the bottom that no browser had authorised this and that it was actually an advertisment. When I went back to the first page I looked closely at the mozilla icon and realised that it was slightly different. I'm worried that I might now have a virus or that someone somewhere can now track my personal details. I looked at the other questions that have been asked but felt that mine was slightly different in that it didn't happen on the browser page and that it wasn't a legitimate survey. Many thanks for your help with this.

Tüm Yanıtlar (3)

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Mozilla never shows ADS, it may be malware


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Thanks so much for your time - I will get to work on doing some security checks. Have a great day  :-)