We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

I may have misunderstood sync?

  • 4 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 3 gösterim
  • Son yanıtı yazan: Sg61197

more options

I may have misunderstood the concept of Sync but my problem is that I had synced my browser on my first computer (not to any other computer) and then i wanted to sell my computer so I cleared all the data and sold it. A few weeks later I bought a brand new computer and tried to sync my data (favorites, websites, etc) but nothing has synced. So I guess my question is should my info etc. have been saved somewhere in your guys servers or do I have to have two or more devices syncing with each other?

I may have misunderstood the concept of Sync but my problem is that I had synced my browser on my first computer (not to any other computer) and then i wanted to sell my computer so I cleared all the data and sold it. A few weeks later I bought a brand new computer and tried to sync my data (favorites, websites, etc) but nothing has synced. So I guess my question is should my info etc. have been saved somewhere in your guys servers or do I have to have two or more devices syncing with each other?

Seçilen çözüm

If you didn't "unlink" Sync before deleting all your data from the old PC, and were connected to the internet, your data was probably wiped from the Sync server as it was being cleared - depending on how you cleared that data.

What was the last version of Firefox you were using on the computer you sold? And which version of Firefox did you install on the new computer?

Firefox 29 had a new version of Sync, which had major changes over Firefox 28 in the way Sync works. Firefox 29 also required the user to update their Sync account.

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (4)

more options

hello, sync is built for keeping multiple connected devices on the same level. it might work as a backup but there are no guarantees on it...

more options

So there is no way to recover my lost info and stuff?

more options

Seçilen çözüm

If you didn't "unlink" Sync before deleting all your data from the old PC, and were connected to the internet, your data was probably wiped from the Sync server as it was being cleared - depending on how you cleared that data.

What was the last version of Firefox you were using on the computer you sold? And which version of Firefox did you install on the new computer?

Firefox 29 had a new version of Sync, which had major changes over Firefox 28 in the way Sync works. Firefox 29 also required the user to update their Sync account.

more options

Wow thats sucks, thanks though.