We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Why is FF crashing when working with fb?

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 5 gösterim
  • Son yanıtı yazan: jayelbe

more options

FF beta is my default browser for moto g..everytime i am clicking on a link to open in a browser FF returns the FF crash message. Us there some API issue. this is irritating. Please advise at the earliest

FF beta is my default browser for moto g..everytime i am clicking on a link to open in a browser FF returns the FF crash message. Us there some API issue. this is irritating. Please advise at the earliest

Tüm Yanıtlar (1)

more options

Hi Indiancuisine,

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
aboutcrashesFx29

Sorry that the screenshot is from Windows - but the process should be exactly the same on Android.

Thank you for your help!


Jayelbe

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.