Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox doesn't download files using Download Helper

lpj97007
lpj97007
more options

When I use the "add-on" Download Helper icon to select a video file (FLV) for download, I'm asked which folder it should go into (as usual). But when I click "Download," the file never appears to start downloading. The number in parentheses next to the icon indicates that one file is in the queue, but in right-clicking and then checking the download queue, no files are listed. And then it sits in that configuration forever. No file ever appears anywhere on my system.

The destination folder is present and accessible.

This was a sudden change as of this morning, with no updates to any of my software or apps. I tried refreshing Firefox (v. 36), and I've tried disabling/deleting/reinstalling Download Helper (version 4.9.24) with absolutely no change in these circumstances. It does me no good to open Firefox in safe mode, since then Download Helper isn't enabled and therefore is untestable.

Any ideas?

When I use the "add-on" Download Helper icon to select a video file (FLV) for download, I'm asked which folder it should go into (as usual). But when I click "Download," the file never appears to start downloading. The number in parentheses next to the icon indicates that one file is in the queue, but in right-clicking and then checking the download queue, no files are listed. And then it sits in that configuration forever. No file ever appears anywhere on my system. The destination folder is present and accessible. This was a sudden change as of this morning, with no updates to any of my software or apps. I tried refreshing Firefox (v. 36), and I've tried disabling/deleting/reinstalling Download Helper (version 4.9.24) with absolutely no change in these circumstances. It does me no good to open Firefox in safe mode, since then Download Helper isn't enabled and therefore is untestable. Any ideas?

Tüm Yanıtlar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Video DownloadHelper 4.9.24 doesn't work properly in Firefox 36. They are working on a new version and have posted a test version you can provide input on. See: